Why People Love Us

We’re always going to tell you the truth. We’ve been in business for 60 years and it’s our goal to offer you the best customer service every day. However…we are human and we will make mistakes from time to time. When we do, we definitely work hard and fast to correct them because once you work with us, you’re family and we’ll treat you that way.

Just a note of thanks!

Our carpet installation at 1363 Prohaska Court went off yesterday without a hitch - Big Boy movers did a good job - the carpet looks great - and everyone stayed on schedule!! Thanks so much for your patience in helping me find a suitable carpet for a rental (something not expensive but not horrible to touch and walk on). The tenants love it! Dan and I are very pleased. Of course, if any installation issues arise - we'll call, but right now everything looks good!
Thanks again for all your professional help - Nampa Floors never lets us down!! Will definitely give you a call when we are in need of floor coverings again!!
Dan and Dene Sue Ross

— Eagle, Idaho

YEAH, the carpets now in on the stairway and looks fabulous!

Well worth waiting for. Nampa Floors did a great job adding a border to a Victorian pattern carpet and having it installed on the stairs. (Which was no easy task as the stairs have pie shaped treads to make the turn.) The carpet matches the upper hall carpet. I also finished the repair and restoration on the stairway stained glass window.

— Frank


She's a great person doing a great job!

I visited your State Street location to inquire about the Mohawk carpet sale that I had learned about on-line. Your sales associate MJ offered to assist me. I explained to her why I was there and she quickly located the product I wanted and showed me alternatives. I am not much of a shopper, MJ seemed to understand me. She wasn't pushy; she was courteous, efficient, and very helpful. MJ really helped me through the decision process, she seemed to ask all the right questions to help me make the decisions and was very professional in the store - she even accompanied the guy who came to measure. I made my purchase and MJ saw to the details of getting my new carpet installed. She even made sure the installation met our needs and expectations! We are very satisfied with our new carpet and very satisfied with the assistance provided by MJ. Please express our gratitude to MJ for helping us and tell her we think she's a great person doing a great job!! She has a great personality for customer assistance, she dresses and acts professional - looks like she loves her job which is wonderful to see!! Thank you!

— Lana

You guys made our new home look fabulous!

I just stand back at every angle and look around in awe of all you guys and your contractors have created! JoDee, your cabinetry designing is beyond my expectations. You have utilized every available inch and the height and depth variations just push the overall view of the interior into a finished look and style I had never dreamed of. Well maybe dreamed of, but never expected to have in my own home.

Mike, gosh from the minute I contacted you over the phone and all of the way through the interior design process I have felt like I have been treated as an individual, not as number with a dollar amount attached. I thought all was well beyond my satisfaction level before the counter surfaces went in, but, my gosh I was wrong! Now with the surfaces in place, just perfect everything is just perfect!

You guys are the best! And so is the cabinet installer and Sergei and his assistant and everybody in your store!

Thank you so much!

— Mary

Prompt, Professional, Experienced & Efficient

We recently contracted with Nampa Floors and Interiors for remodeling the floors in our home, which included removal of old carpet/tile and installation of new wood flooring and new carpet. We wanted to express our sincere appreciation for a “job well done” by the Nampa Floors teams and associated contractors.

Our entire experience, starting with Nampa Floors salesperson and flooring advisor Nick Carone through the finishing touches applied by Gene, proved to be pleasant and exceeded our expectations. Your staff and contractors were prompt, professional and performed their tasks in a well choreographed manner. It was apparent to us that these individuals had worked together for many years and they executed the entire project in an efficient manner. Communication, inspection and follow-up was accomplished without delay.

We are pleased that we chose Nampa Floors and Interiors as our flooring provider and, at every opportunity; we will recommend your business to our friends, family and acquaintances.

— Thad & Theresa H.

New Loyal Customers

I wanted to take a minute and thank you for your assistance in obtaining the laminate flooring we needed to make repairs due to a broken water pipe in our home last month. We had called several large flooring suppliers in the valley and none wanted to take the time to get a sample in for us to compare. Most, in fact, led us to believe that even if we could obtain the exact same flooring, the locking mechanism "would surely be different" requiring us to install all new flooring. To top it off, Nampa Floors & Interiors pricing was much better, as the product was a special order with freight charges from the others.

We were able to replace the damaged pieces successfully, and the floor looks great. You can't tell where the original ends and the replacement pieces begin.

Your excellent service has gained Nampa Floors & Interiors new loyal customers, and we have and will continue to tell others of our experience with you.

— Philip & Chris

Beyond our expectations

We wanted to tell you, again, how pleased we are with our cabinets from Nampa Floors. Our new kitchen is beyond our expectations, mainly because of the cabinets. They are beautiful and functional. But, most importantly, we wanted to thank you for the excellent service that we received from Nampa Floors from beginning to end - planning , ordering, installation and follow-up.

Stacey was professional and helpful as she patiently met with us throughout the remodeling process. She said to me many times, “I want this to be right for you and what you want.” She proved this over and over again as she helped us and advised us on the product that met our needs. She was always available to answer questions and give advice. We would readily recommend Stacey and Nampa Floors.

It was a pleasure –Thank you!

— Deaun & Mark

Exceptional service, competitive pricing

I would highly recommend Catherine Kellaway at Nampa Floors. She assisted me with the selection of carpet for a home I had on the market in Boise. It had been on the market for 4 months with no offers. 2 weeks after the new carpet was installed I got 2 offers, one of them full price. This is unheard of in the current slow Boise housing market. I think the carpet made the difference...and I owe Katherine a big thanks for helping me select a carpet that was affordable yet looks rich, and that many people liked. Excellent, professional service.

— Lisa

You guys have no idea how happy we are…

You guys have no idea how happy we are with the carpet and vinyl. The guys did a great job! Also, I am really happy with the color choice. You were right about that carpet. I was afraid it would be too dark. It looked really good in contrast with the white walls. The carpet is dark but it has a warm color that makes it feel cozy. Looks good with the vinyl and base.

— Amber

We would definitely recommend Nampa Floors!

We love the floors! Really appreciate your estimator's advice on the red oak. It looks and matches wonderfully. Also your crew that did the install did a really fantastic job, and in such a timely manner. We would definitely recommend Nampa Floors! Thank You!!!

— Terry

We would definitely recommend Nampa Floors!

We love the floors! Really appreciate your estimator's advice on the red oak. It looks and matches wonderfully. Also your crew that did the install did a really fantastic job, and in such a timely manner. We would definitely recommend Nampa Floors! Thank You!!!

— Terry

Fantastic Job. Highly Recommend Nampa Floors

I had Nampa Floors refinish existing hardwood in my Kitchen, as well as, lay new flooring in my hallways. They were able to match the color of new wood with the old wood, perfectly! We have been so happy with the service and quality of products Nampa Floors provides. I would highly recommend them!

— Holly

More Than Satisfying

Definitely better than most of the carpet cleaning companies around.

— Jim

Great work

First-class professional carpet cleaning service. Nampa Floors & Interiors did everything the way it should be. It's only fair to recommend them!

— Ted

Good Work

I'm very pleased with Nampa Floors & Interiors.

— Tawnie